Terms of service
Terms of service
Who we are: this website is run by Cloudly Move Limited, trading as Merrymade. Contact: info@cloudlymove.com.
What we sell: digital products only, delivered by email. Nothing is posted.
Personalised orders: we make these from the details you give us. Please check names, ages and spellings carefully before you order, as we use them exactly as written. You must be 18 or over to place an order. By giving us details about a child you confirm you are their parent, guardian or someone with their parent's permission.
AI and review: our videos, songs, portraits and storybooks are made with AI tools and checked by a person before they are sent.
Use of what you buy: everything you buy is for your own personal, non-commercial use. You may keep, replay and print it for your family, but you may not resell, share publicly as your own, or redistribute it. Printable packs may be printed as many times as you need for your own event.
Prices and payment: prices are in pounds sterling and include any tax that applies. Payment is taken at checkout.
Refunds and delivery: see our Refund policy and Delivery policy, which form part of these terms.
Your data: see our Privacy policy. Details you give us for a personalised order are used only to make that order and are deleted in January.
Our responsibility: nothing in these terms limits your legal rights. We are not responsible for delays caused by wrong email addresses or emails going to spam.
These terms are governed by the laws of England and Wales.